Skilled Managers
In this podcast Professor Richard Saundry, one of the UKs leading authorities in conflict management will be exploring the challenges faced by managers dealing with conflict and difficult issues at work. Richard, with the help of a range of invited guests will discuss some of the thorny problems that managers are confronted with and provide expert advice on what managers can do to resolve issues effectively.
Skilled Managers
Latest Episodes
Effective feedback
In the second episode of the Skilled Managers Podcast, Richard Saundry talks to Mark Makin and Carole Sayer from Acas. Carole and Mark are experienced mediators and conciliators and have worked with a wide range of managers and organisati...
What is conflict and how do we manage it?
In the first episode of the Skilled Managers Podcast, we take an in-depth look at conflict at work. Professor Richard Saundry is joined by two of Acas’s most experienced advisors, Sarah Podro and Dave Cook. Together, they try to answer three ke...
Resolving conflict in your team
Some of the most difficult situations faced by managers involve conflicts between staff. These can be very personal and have negative impacts that ripple right through a team. In this episode, Richard is again joined by Terry Duffy from Acas. T...
Early and informal resolution
If managers can resolve conflict through informal discussion before things escalate, they can save those involved, themselves and the organisation a lot of stress, time and money. However, many managers feel safer working through formal process...